Get In Touch With Our Support Team

We’re committed to providing exceptional customer service to all our players across Great Britain. Our dedicated support team is available to assist you with account enquiries, technical issues, responsible gaming concerns, and general questions about our gaming services. Contact us through any of the channels below, and we’ll respond promptly to address your needs in accordance with UK gaming regulations and industry standards.

Contact Methods & Response Times

Choose your preferred communication channel based on the urgency and nature of your enquiry:

Live Chat Support – Available for immediate assistance during business hours
Email: [email protected] – Response within 24-48 hours
Telephone: +44 (0)20 7946 0958 – Weekdays 9am-6pm GMT
Online Contact Form – For detailed enquiries requiring thorough investigation

Support Departments & Guidelines

Our team is organised to handle specific gaming-related issues efficiently:

Account Management – Verification, deposits, withdrawals, and profile updates
Technical Support – Gaming platform issues and browser compatibility
Responsible Gaming – Self-exclusion, deposit limits, and player protection resources
Complaints – Formal dispute resolution processed within 8 weeks

Last updated: January 22, 2026